Salesforce Communities helps businesses into social enterprises by enabling branded spaces for your employees, customers, and partners to connect, share information and collaborate. Sycorax Systems consultants help you create Salesforce Communities so personalized, integrated, branded and engaging that they become a seamless extension of your corporate identity.
Communities start with the definition of a social roadmap for the organization which includes laying down the related vision, goals and objectives and elaborating adoption strategies. This needs to be followed up by an effective implementation & launch, success measurement through pre-defined metrics and ongoing health check-up and management.
How Sycorax Systems Can Help You:
- Salesforce Community Implementation inclusive of basic configuration and role mapping, customization as applicable, integration with external social media and internal systems of record, security model set up and role-based dashboards for enhanced reporting
- Migration of content from existing knowledge management systems and configuration in Salesforce Community
- Implementation success measurement through pre-defined metrics
Smooth transition of existing Salesforce Customers and Partner
- Portal users to Salesforce Communities
- Effective user and technical support for Salesforce Communities